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Bank Teller





West End Bank, S.B.


Job Description


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Job Title: Teller ?


Department: Retail Banking ?


Reports To: Branch Manager ?


FLSA Status: Nonexempt ?



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SUMMARY


To serve as the customer?s initial point of contact when entering the branch and to be ready to handle customer requests.



ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:



Process customer transactions for all product types.



Handle customer concerns.



Ability to comprehend and implement all policies, procedures and practices of the institution.



Promotes and refers deposit and loan products and services.



Balances and maintains individual cash drawer.



Open and close deposit accounts when applicable.



Provides "West End" Customer service at all times.



Other duties as assigned.



SUPERVISORY RESPONSIBILITIES?


This job has no supervisory responsibilities.



QUALIFICATIONS


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



EDUCATION and/or EXPERIENCE?


High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience.



LANGUAGE SKILLS?


Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.



REASONING ABILITY?


Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.



PHYSICAL DEMANDS


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.



WORK ENVIRONMENT


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.






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Employee






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PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION



Talking:??????????????????????????? ??????????? Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.?



Average Hearing:?????????????????? Able to hear average or normal conversations and receive ordinary information.



Finger Dexterity:?????????????????? Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.?



Repetitive Motion:??????????????? Movements frequently and regularly required using the wrists, hands, and/or fingers.



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